Does your company have an internal information technology support team? That is how companies have done business IT support in the past, but it is changing. The opportunities for an IT solutions company grew about 4.1% each year during the period from 2009 to 2014.
Outsourcing IT work is gaining popularity. Companies like this option for a few reasons.
1. It’s all they do
When a business choses to focus their efforts on one area, they must become experts at it to be of value. An IT solutions company offers all of the tasks you might associate with an internal IT team, and at an agreeable cost.
Having a team work off-site frees management up from some of the potential headaches that comes with supervising employees. Hiring the right applicants, and vice versa, being the bad guy who has to fire an employee, is outsourced to someone else. Which brings us to the next point.
2. They hire more people.
An IT solutions company specializes in helping other companies with IT support services too. Your company might have hired three qualified individuals to handle your needs. An outside company will have many more to support multiple clients.
This translates to more availability when your company needs it, without needing to hire more people. That responsibility and planning is on someone else’s shoulders now. As is staying on top of current trends and personnel training.
3. What can they do, exactly?
An IT department that provides fully managed hosting is capable of a number of things to give a business better support, most notably configuration and protection. Email protection, spam protection, and the day to day operational support large and small businesses perhaps take for granted, to be more specific on a few services.
The IT department may not be at the forefront of your mind if you run a small business, or manage a large one. Perhaps that is a sign it would be beneficial to outsource it to someone who does.
