How Many Customers Have You Lost Due to Internet Downtime? It’s Time for Business-Class Internet Services


Are you curious about the number of Internet users in the United States? What about the number of global Internet users? As of 2017, the United States has 287 million users, while there are 3.77 billion total Internet users around the globe. Furthermore, the number of Internet users increased from 2016 by 10%. Given this increase, it will be interesting to note how many more people will be signing up for Internet services throughout this year.

There are obviously different types of high speed Internet services currently available. While all of these options may not be available to every user across the globe, wireless Internet service providers that use fiber optic networks are gaining in popularity.

Were you aware that there are an increasing number of American households that are accessing the Internet via fiber optic networks? This number actually increased by 24 million between the spring of 2014 and the spring of 2016.

On a daily basis during 2016, for example, 70% of people in the United States utilized the Internet. Whether they were searching for products and services, reading reviews, accessing their email, or engaged in other typical online activities such as participating in social media groups, this is a significant percentage.

When your business has a web presence, you want to ensure that your customers and clients can access your site across mobile devices as well as traditional desktops and laptops. Given that much of your online traffic will consist of mobile users, it’s important that your site scrolls well on smartphones, pads, and notebooks. You also want to make sure that your articles, product descriptions, and images configure accurately. As you’re probably aware, when this doesn’t occur, many users will abandon your site for a competitor’s.

If your business regularly, or even sporadically, experiences connectivity issues or Internet downtime, this can be disastrous for your business. Some companies may lose more than $100,000 a minute as a result of this. It’s basically the same concept as a potential customer visiting a brick-and-mortar store with a “closed” sign on the door.

When considering that people in the United States are online an average of 6 hours and 21 minutes every day, and that mobile phones comprise 50% of all global web traffic, it’s no surprise that wireless, high-speed Internet services that utilize fiber optics will continue to be in demand.

About: Eric

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